CORONA MEASURES

According to the current state regulation, the 3G model applies throughout the hotel.

Please see the current Corona State Ordinance Mecklenburg-Vorpommern for details.

#jointlysafe

In addition, a strict hygiene concept has been developed for all areas.

• General preventive measures include
  • regular and thorough hand hygiene
  • observance of the specified minimum distance of 1.5 meters
  • avoiding touching eyes, nose and mouth
  • good respiratory hygiene (e.g., when sneezing, completely cover the mouth with a bent elbow or a handkerchief)
• These preventive measures apply equally to guests and employees.

• Disinfection dispensers (for both employees and guests) will be available at the front desk.
• The reception and entrance areas are regularly aired.
• Plexiglass walls are located at the front desk and concierge desk respectively to protect guests and employees.
• Door handles, counter surfaces, computer keyboards, telephones, CC equipment and writing utensils are disinfected regularly, at least once an hour.
• Pens used to fill out registration forms are disinfected after use.
• In order to avoid payment with cash as far as possible, the guest is informed about contactless payment or the possibility of sending a bill.
• Room keys and cards are disinfected when issued and accepted.

• Guests and employees are informed by notice board that max. 2 persons use the elevators at the same time.
• The frequently used contact surfaces (panel in the elevator and buttons on the respective floors) are regularly disinfected.

• Each employee will always clean the same rooms whenever possible. Employees will wear mouth-nose masks as well as disposable gloves. Employees will disinfect their hands after each room cleaning.
• Door handles and handrails on stairs in public areas will be disinfected at least 6 times daily.
• All surfaces are cleaned with the addition of disinfecting detergents.
• Windows are opened during room cleaning to allow for proper ventilation.

• Sufficient hand sanitizer, soap and disposable towels will be provided.
• All surfaces are cleaned with the addition of disinfecting detergents. The cleaning done (6 times a day) will be documented on posted lists.

• Restaurant and winter garden are regularly ventilated sufficiently.
• Guests are seated according to the observance of the minimum distance. All rooms are used for this purpose (restaurant ground floor, gallery, winter garden).
• Hand sanitizer dispensers are placed on each table as well as in the entrance area of the restaurant.
• All employees wear nose-to-mouth masks.
• After each change of guests, the respective table is disinfected.
• All surfaces are cleaned with the addition of disinfecting detergents.

• Customers are encouraged to disinfect their hands before entering the sales area. An appropriate disinfection dispenser is located in the entrance area.
• The wearing of a mouth and nose covering is obligatory for employees and customers.
• Only 2 customers are admitted to the sales area at a time and, if possible, a distance of 1.50 m is maintained.
• The EC device is disinfected after each touch by customers.
• The entrance door is also disinfected regularly.
• The rooms are ventilated regularly.